Our Guarantee & Return Policy
We stand behind every product we make, and your satisfaction is guaranteed or your money back. If you're not completely satisfied with your purchase, we'll make it right. Your well-being is our top priority.
General Returns
Eligibility Window: Returns are accepted within 30 days of delivery.
Condition for Return: For safety and quality reasons, we can only accept returns for unopened products.
Opened Products & Special Cases
Unsatisfied with an Opened Product: We want you to try our products with confidence. If you are unsatisfied after opening a product, please contact our support team. We will evaluate each case individually and may offer a replacement, store credit, or refund depending on the situation.
Damaged, Defective, or Incorrect Items: If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos. We will send a replacement or a full refund right away.
How to Start a Return
Email Us: Start your return by emailing us at sales@belleandbella.com.
Include: Provide your order number and the reason for the return.
Next Steps: Our support team will guide you through the process and provide a return label if one is needed.
Refund Processing: Once we receive your return, refunds are typically processed within 5–7 business days to your original payment method.
Shipping Policy
We do our best to deliver your order quickly, safely, and affordably.
Shipping Rates
|
Rate Type |
Order Total |
Cost |
Delivery Time |
|
Free Shipping |
$99 and above |
Free! |
3–5 business days (Standard) |
|
Standard Shipping |
Under $99 |
$6.90 flat rate |
3–5 business days |
Why We Charge for Shipping
We believe in transparent pricing. Instead of inflating product prices to cover "free" shipping, we keep our prices honest and only charge what it actually costs to pack and deliver your order safely. This allows us to maintain premium quality and fair pricing across all products.
Order & Delivery Details
Shipping Area: We currently ship within the United States only.
Processing Time: Orders are processed within 1–2 business days.
Carriers: Orders are shipped via reliable carriers such as USPS or UPS.
Order Tracking: Once your order ships, you’ll receive an email with your tracking number so you can follow your delivery every step of the way.
Questions?
If you have any shipping concerns, need help with your order, or have questions about a return, please reach out to us at sales@belleandbella.com.